Delivery

Buying from us is simple! Our postage is based on package size and we charge Royal Mail prices plus a 50p packaging & handling fee:

- UK Postage (2nd Class Large Letter) - from £2.05
- UK Postage (2nd Class Small Parcel) - £3.75
- UK Postage (2nd Class Medium Parcel) - £6.85

We also ship to all countries worldwide - contact us to confirm shipping cost.
 

All items are sent at the buyer's own risk. If you want to add tracking, choose the relevant option at Checkout.

If payment is via PayPal we will send your items to the address provided by PayPal, please ensure your correct address is up to date with them.

Limits

We have no lot limits! We know that sometimes a buyer needs just a couple of these or one of those and that's fine by us. We may put all the parts into one bag for you to sort. This saves us time and saves you money as we can try to make your order fit a Large Letter package, rather than a Small Parcel.

We may still try and split things into a couple of bags to help you out, by size or colour for example.

Where possible, your parcel will be shipped in a cardboard box, rather than a bubble envelope.
 

Shipping

We usually ship all items (once paid for) within 24-48 hours. This timing may vary depending on the time of year. If there is a significant delay in shipping we will let you know. We will use Royal Mail for shipping the majority of orders, occasionally we will use other couriers for heavier orders.

We visit the Post Office every working day, so we ship 5 times a week (and additionally on Saturdays) which ensures a speedy service.

We will not ship to a PO Box address as Royal Mail do not cover this in the event of loss or damage.

Customers outside of the UK: You may be subject to import duties and taxes, which are levied when a shipment reaches your country. Additional charges for customs clearance must be paid for by you; we have no control over these charges and cannot predict what they may be. You should contact your local customs office for further information or for customs policy queries. When ordering from Brick Owl, you are considered the Importer of Record and must comply with all laws and regulations of the country to which you are receiving/sending the goods.

Questions / Queries / Problems

If you have any questions regarding our terms or have any special requests, please ask before placing an order. If you have any problems with an order, please contact us as soon as possible so we can sort it out.

Thank you for shopping with Brickadoon!Last Updated: 6 Oct 2024